Frequently Asked Questions (FAQs)

What Is Content Optics?

Content Optics is a full-service content writing and marketing agency based in the USA. The company was formed to fill the market gap between digital marketing agencies, in-house content writing teams (these two are often a mismatch for many SMMEs due to budget constraints), and freelancers. The latter often lack expertise, motivation, and resources to deliver quality content at scale.

What Services Does Content Optics Provide?

Content Optics is the one-stop shop for all your content needs. We help businesses enhance their online presence, boost website traffic, and generate leads through SEO, content writing, copywriting, business writing, technical writing, and custom writing.

What Industries Do You Cater To?

We cater to many industries, including not limited to technology, finance, marketing, law, real estate, retail & e-commerce, real estate, hospitality & travel, healthcare, insurance, and accounting.

Where Is Content Optics Located and What Areas Does It Serve?

We are located on 4th St N in St. Petersburg, Florida, but we serve local, national, and global clients. Our content writers are native English speakers from all US states.

Can You Handle Bulk Orders and Large Scale Projects?

We have a large workforce consisting of organized project managers, seasoned writers, and skilled editors who are ready to handle your large-scale project and deliver high-quality content within the agreed-upon timeline.

Can You Handle Urgent and Time-Sensitive Projects?

Our writers and editors thrive in fast-paced environments. They are capable and always willing to deliver assignments within tight deadlines without compromising quality.

Do You Use AI Tools To Generate Content?

We have zero tolerance for AI-generated content. AI tools, such as ChatGPT, Gemini, and Jasper AI, may have become acceptable in many workplaces but lack the creativity and human touch required to engage readers. Also, they often fall short of producing quality content necessary for higher ranking in SERPs, per Google's latest algorithm updates. But the customer is always right. Should you insist on using such tools for limited applications, such as content direction and fine-tuning brand voice, we will gladly oblige.

How Do You Ensure Quality and Originality in Your Content?

We use industry-standard tools to optimize grammar, clarity, and engagement and check for plagiarism. We also have multiple rounds of editing and proofreading. Also, our team consists of seasoned subject matter experts who ensure the relevance and accuracy of content within their respective industries.

How Do You Research Content To Ensure Credibility and Depth?

We use Google Scholar to search for research papers, academic journals, theses, dissertations, etc, when writing technical content. We also use academic databases, including PubMed, PsycINFO, IEEE Xplore, etc. For general content, we use government websites, reputable news outlets, industry publications, and reference sections of Wikipedia, Statista, etc.

Do You Provide Guarantee?

We guarantee 100% satisfaction with our work. We offer unlimited revisions within a reasonable time frame and at no additional cost until you are completely satisfied.

Do You Guarantee Top Rankings on Google Result Pages?

No SEO or content agency, highly competent or otherwise, can guarantee specific rankings on Google. What we can guarantee is quality content and effective SEO strategies that'll boost your website's visibility and, with time, improve your rankings.

How Long Will It Take To See Results From Your SEO Campaigns?

With consistent efforts, you will start to see results within the first six months of your SEO campaign. However, this varies depending on external factors such as your website's performance, your industry, the competition level for your keywords, etc.

What Is Your Turnaround Time for Content Delivery?

Our standard turnaround time is five business days. This includes research, writing, editing, and proofreading. However, this can vary depending on the project's nature, scope, size, and complexity.

How Do You Ensure Data Security and Confidentiality?

We have strict policies to protect our clients’ confidential information and ensure data security. All our employees sign non-disclosure agreements with provisions for protecting clients' data. We also use secure systems and communication channels to exchange information and comply with all applicable data protection laws.

What Are Your Pricing Structure and Rates?

We have a per-project and per-word pricing structure based on the type of service. You're assured of competitive rates and transparent pricing. Feel free to contact us for a free quote and consultation.

How Can I Contact Content Optics?

You can request a proposal for our content writing services, and our customer support team will respond shortly. For faster responses, call us at 913-414-4602 or email us at info@contentoptics.com.